Get immediate help
Emergency Services
000 (24 hours, every day)
Free Australia-wide crisis support and suicide prevention service
13 11 14 (24 hours, every day)
Text 0477 131 114 (24 hours, every day)
Lifeline online crisis chat (from 7pm to midnight, 7 nights)
Free Australia-wide service for people affected by suicide
1300 659 467 (24 hours, every day)
Online and video chat is also available via their website.
Free counselling and support for people in Victoria
1300 651 251 (24 hours, every day)
Online and video chat is also available via their website.
13YARN
24/7 national crisis line support for Indigenous Australians.
Dial 13 92 76
General mental health support
Mental Health and Wellbeing Hubs
Free mental health and wellbeing support for all Victorians
1300 375 330 (9am to 10pm weekdays, 9 am to 5 pm weekends)
Head to Health can help you find digital mental health services from some of Australia’s most trusted mental health organisations
Head to Health Victorian Mental Health Service
Free mental health and wellbeing support for all Victorians
1800 595 212 (8.30am to 5pm weekdays, except public holidays)
Free mental health and wellbeing information and support for all in Australia
1300 22 4636 (24 hours, every day)
Online chat: 3pm to 12am (email responses within 24 hours)
Free telehealth counselling and mental health services via phone or videoconference
1800 391 393 to book an appointment
Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues
1800 187 263 (9am to 5 pm weekdays) Online chat is also available via their website
Support for children and young people
Confidential mental health and wellbeing information, support and health services for young people aged 12 to 25 and their families
1800 650 890 (9am to 1am, every day)
Free, private and confidential phone and online counselling service for young people aged 5 to 25
1800 551 800 (24 hours, every day)
Email counselling (checked 8am to 10pm daily)
An online mental health organisation for young people and their parents, providing practical support and tools to help with everyday issues. They also provide specific information for parents to help them support their teenagers
Online resources
Support for anxiety and depression
Anxiety and OCD Helpline
1300 269 438 (10am to 8.30pm weekdays)
Phone and online service for people with stress, worry, anxiety, low mood or depression
1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)
LGBTIQA+ support
Counselling, information and referral services for LGBTIQA+ people, their family and friends
1800 184 527 or online chat (3pm to 12am, every day)
Counselling, case management, advocacy, research, training, professional development, consultancy
Resource page lists a range of services, including counselling and peer support
Aboriginal support services
24-hour crisis line for Aboriginal men
1800 435 799 (24 hours, every day)
Gunditjmara Aboriginal Cooperative Ltd
Provides a range of healthcare and other support services.
Resources and support for members of the Stolen Generations.
Support and resources for culturally and linguistically diverse people
Victorian Transcultural Mental Health
The lead transcultural and intersectional mental health service for the state of Victoria
Action on Disability within Ethnic Communities
Intake and referral service
The Victorian Foundation for Survivors of Torture
Mental health resources in a range of languages
Support for families and carers
Tandem Support and Referral Line
Information, support, advocacy or referral for family members or friends who are supporting a person with mental health issues
1800 314 325 (9am to 5pm weekdays)
Mental Health Foundation Australia
National Mental Health Helpline offers emotional and practical support to families, carers and individuals with mental health issues. The response team does not provide counselling but can arrange a call back from a trained psychologist or counsellor
1300 643 287
Parenting, relationship and grief support
The Compassionate Friends Victoria
Information and peer support for families trying to rebuild their lives after the death of a child, sibling or grandchild, from trained volunteers with lived experience
1300 064 068 (24 hours, every day)
Relationship support services for individuals, families and communities
1300 364 277
Support, information and referral service helping men to deal with emotional and relationship problems in a practical and effective way
1300 78 99 78 (24 hours, every day)
Online and video chat is also available via their website
Telephone and online counselling services, as well as programs for children
1300 845 745 (6am to midnight, every day)
PANDA (Perinatal Anxiety & Depression Australia)
Telephone information, counselling and referral service for women, men and families affected by perinatal mental illness
1300 726 306 (9am to 7:30pm weekdays)
Support for survivors of childhood trauma
Information, support or referral for adult survivors of childhood trauma and abuse
1300 657 380 (9am to 5pm, every day)
Eating disorders support
Butterfly Foundation's National Helpline
Counselling and treatment referral for people with eating disorders, and body image and related issues
1800 33 4673 (8am to midnight, every day)
Free and confidential service providing information and peer support for people experiencing eating disorders or those who are supporting them (family, friends, professionals etc.)
1300 550 236 (Monday to Friday 9.30pm to 4:30pm)
Veterans support
Open Arms (Veterans and Families Counselling)
Free and confidential counselling to anyone who has served at least one day in the ADF, and their families
1800 011 046 (24 hours, every day)
List of helplines retrieved from Mental Health Victoria (February 2023)